How to Report About Content in Amazon Prime Video: Amazon Prime Video has introduced a new feature for Indian users. Through this feature, users can now report content related complaints. This feature is available to members with MGM+ and Prime Video add-on subscriptions. Its purpose is to resolve content-related issues such as age rating, title summary and access controls. This initiative has been taken to give users more control over the content and ensure better performance on the platform. Come, let us know about it in details.
What is the reporting process for desktop and mobile users?
The reporting process is different for desktop and mobile users. Desktop users can directly lodge a complaint by logging into their Prime Video account. Whereas mobile users can send their complaint through email or a link. A complaint officer has been appointed for this. To lodge a complaint, users will have to mail, after which their complaint will be resolved.
Complaint can be made only in English
Currently its complaints are available only in English and users are advised to lodge their complaints in English only. This is for all users, regardless of their device or subscription model.
Know how you can complain
Anshuman Menkar has been appointed as Grievance Officer for Amazon Prime Video and MGM+. To lodge a complaint, users can contact Grievanceofficer-primevideo@amazon.com or for Prime Video add-ons, Grievanceprimevideoaddonsubscriptions@amazon.com. The company will confirm the complaint within 24 hours. For this, users will have to provide information like their name, email address, name of the movie/series, details of the complaint.
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