RBI New Guidelines for Banking Fraud Calls: The Reserve Bank of India (RBI) has issued new guidelines to prevent online fraud and cyber crimes. This step has been taken to help people identify calls coming from fake numbers. The Reserve Bank has announced two new series of calls for marketing and banking. Now marketing and banking calls will come on the mobile number only from these two numbers. Apart from these two series, calls coming from any other number will be fake.
RBI said this in its guidelines
RBI has said in its guidelines that banks will have to use only the series starting from 1600 to make transaction related calls to customers. Apart from this series, banks cannot use any other number series to call customers.
Also, promotional calls are made for services like bank home loan, personal loan, car loan, credit card, insurance, term deposit. Banks can make promotional calls to customers for these services only from the series starting from Rs 140. For this, banks and companies promoting services will have to register themselves in the white list with telecom operators.
Reserve Bank of India’s instructions to banks
👉🏻 Bank call will come from number 1600 only
👉🏻 Voice calls and SMS for promotion will come from number 140 only.be aware, stay safe pic.twitter.com/l5u8wdTj5Q
— DoT India (@DoT_India) January 19, 2025
Now calls will come only from these two numbers
RBI has said in its guidelines that these days cyber criminals are using mobile numbers for fraud. Cyber criminals are committing fraud with people by calling and messaging through mobile numbers. Recently, many such reports have come to light in which people have been defrauded by calling and sending messages in the name of banks. Let us tell you that the Department of Telecommunications (DoT) has given information about the guidelines of the Reserve Bank of India through its official X handle. It says that users can identify real and fake calls only from calls coming from 1600 and 140 numbers.
