Flipkart Order Cancellation Charges: These days, in a post going viral on social media, it is being claimed that now a charge of Rs 20 will be deducted on canceling the order on Flipkart. In this post going viral, it is being claimed that the e-commerce company is charging a fee for canceling the order. Users expressed surprise at this and then the discussion started. However, now seeing the matter increasing, the company has responded to this.
Flipkart told India Today that there is no rule for cancellation charges. The company clarified that this policy has been in effect for two years and is applicable only if the order is canceled 24 hours after placing it. There are no fees charged for canceling orders within the first 24 hours, which gives customers time to change their mind.
Careful customers @Flipkart is burdening so much charges like platform fee,COD fee, cancellation fee(48hrs cancellation)and long delivery time ….in future they are burden of fees on single order….so do your analysis before buy from @Flipkart compare to other shopping sites pic.twitter.com/py2uL7MoSZ
— human (@happysekhar) November 12, 2024
The company suffers loss on canceling the order.
Flipkart said that when a customer cancels the order, the company suffers a loss. This is because money is spent in packing and sending the goods. So if a customer cancels after 24 hours of placing the order, he is charged Rs 20. This fee is to compensate for the loss suffered by the company. However, in some cases this is also made free.
is there any such rule
According to the company, this rule has been in practice for a long time but many people are not aware of it. When people came to know about this, they started protesting against it. The company says that canceling the order causes loss to the company. Therefore this fee is justified.
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